HOOK

The fit can vary slightly between models. Some styles, such as the Grid and Slam, offer a slightly roomier fit around the toe box. For the most accurate sizing advice, we recommend checking the size chart on the product page, which includes both length and width measurements for each size and model.

Yes. All HUB sneakers come with a removable insole, making it easy to replace it with your own insoles or orthotics if needed.

Comfort can vary by model, but generally, styles with thicker soles provide more cushioning and support throughout the day. In addition, every HUB sneaker features our removable HUB insole, which was developed in collaboration with a foot specialist to provide breathable, long-lasting comfort.

Materials vary by style and season. We use a range of premium materials, including leather, suede, nubuck, canvas and mesh. All leather and suede used in HUB sneakers is sourced from Leather Working Group (LWG) rated suppliers.

To help keep your sneakers looking their best, we recommend using DFNS shoe care products. For detailed cleaning and care instructions, please visit our Shoe Care Guide

Many HUB sneakers feature lightweight EVA outsoles, which help reduce weight while providing comfort and cushioning throughout the day.

Delivery times vary by country, but most orders arrive within 1 to 5 business days. If you're not completely satisfied with your purchase, you can register your return within 15 days of delivery through our Returnista return portal. Return shipping costs are the responsibility of the customer.

For detailed shipping information and our return policy vist our delivery & returns page.